The leader in
pre-employment verification

To validate any hiring decision, you need answers
Have they been where they say they’ve been?
Have they done what they say they’ve done?
Are they who they say who they say they are?
Traditional candidate verification methods
are broken
2 hours
Average time taken to contact each referee.
3 days
Average turnaround time for each reference with no analytics or audit trail.
Zero
Protection over fraud, privacy and discrimination.
An automated digital process with Xref Recruiter
Simple to set up and automated
Create a reference survey in 30 seconds, completed in an average 18 hours. No need to play phone tag.
Verified and secure
Have peace of mind with Xref’s ISO27001-certified and GDPR-compliant platform.
Instant actionable from a report
Once a reference report is returned completed, view how you candidate scored in core competencies, and understand referee sentiment with easy to understand graphs and actionable insights.
Industries
Enterprise software for all

Government

Health and
aged care

Construction

Transport

Retail

Education


“To me, automated reference checking with Xref is the most efficient and effective way to reference check, be it from a process, speed, or security point of view. Being able to get references done quickly, particularly in the front-line construction space, where supervisors don't carry their phones on site, adds real value to our process.”
Garth Quinn, National Recruitment Manager at Holcim
19hrs
It takes, on average, just 19 hours to turn around a reference
340
Average word count of references provided
44%
44% of references are completed outside of business hours


"The main benefit is definitely the time-saving. But I also appreciate the candidate experience it offers, I like that the candidate drives the process. There was a real “wow factor” about Xref when we first introduced it. I now actually like doing references! I used to hate the reference stage but now I can go in, press a few buttons and I’m done.” "
Maureen Bell, Talent Acquisition Manager at Torrens University Australia

28hrs
It takes, on average, just 28 hours to turn around a reference
53%
References completed out of business hours
93%
Success rate on reference completion using Xref


“We've reduced reference turnaround time to an average of 22 hours.”
Adam Buxton, Talent Acquisition Strategy Manager at Westpac
22hrs
Avg. turnaround time
300
Words per reference report
44%
References completed outside of business hours


"The organisation now expects a higher level of service from the recruitment team. We would undoubtedly have to increase the headcount of our team if the reference checking process was brought back in-house, thus requiring valuable funds to be spent on a new hire. Xref is both efficient and cost effective for us as an organisation."
Laura Sargent, Head of Recruitment at Sue Ryder
26hrs
It takes, on average, just 26 hours to turn around a reference
500
Between 500 and 750 candidates are referenced annually
44%
44% of references are completed outside of business hours


“We use Xref to make our clients feel safe while also helping them to feel that they’re getting the best value from our service.”
Scott Asselstine, Senior Operations Manager at Lannick

41%
Reduction in time to complete reference checks
90%
Completion rate across all references
79%
References completed outside of business hours


"The organisation now expects a higher level of service from the recruitment team. We would undoubtedly have to increase the headcount of our team if the reference checking process was brought back in-house, thus requiring valuable funds to be spent on a new hire. Xref is both efficient and cost effective for us as an organisation."
Laura Sargent, Head of Recruitment at Sue Ryder
26hrs
It takes, on average, just 26 hours to turn around a reference
500
Between 500 and 750 candidates are referenced annually
44%
44% of references are completed outside of business hours


“When I first joined Lion, we didn’t have Xref but it was implemented within my first few months. Xref helps to turn around references very fast. As recruiters, we need to have so many skills across a range of different areas...Having a tool like Xref that simplifies our process and automates parts of the role adds a lot of value and helps us to improve the overall candidate experience.”
Katharine Davidson, Talent Acquisition Leader at Lion

28hrs
It takes, on average, just 28 hours to turn around a reference
53%
References completed out of business hours
93%
Success rate on reference completion using Xref


“Given the consistency of the process, we are now able to use information collected, to benchmark candidates and aggregate data over time about the employees entering our business, based on categories such as their previous experience and skill set.”
Lee Robinson, Group Recruitment Manager at Michael Hill Australia
20hrs
It takes, on average, just 20 hours to turn around a reference
228
Average word count of references provided
50%
50% of references are completed outside of business hours


Qantas implemented Xref in 2015, in conjunction with an internal recruitment procedure overhaul. Since adopting Xref, Qantas has been able to automate the reference checking process, allowing reference requests to be completed just minutes after candidate assessments conclude. Using Xref, Qantas has: significantly improved the average time-to-hire, requested all candidate references within minutes, and freed up time to make strategic HR decisions.

17hrs
It takes, on average, just 17 hours to turn around a reference
422
Senior level references include, on average, 422 words
97%
The success rate on reference completion using Xref
Global Clients
Australia & New Zealand






























USA & Canada




















UK & EMEA




















You’re in good company
Reference checks per week
Cases of potential fraud prevented each year
Hours saved from traditional reference chasing
Question data collected
Over 200 reviews on G2 and counting.
out of 5
9.4 Ease of use
9.3 Quality of Support
9.3 Ease of setup



















.webp)

.webp)

Global platform interactions
7.5M
1.3M
+60%
Build best-practice reference check templates
Tailor to each role
Simply name the role, select your industry and choose the core competencies you are looking for and Template Builder will create a questionnaire tailored to the position.

Ask the right mix of questions
Ensure your template is balanced with essential questions that relate to the requirements of the role and personal-attribute questions that relate to key personality traits.

Remain compliant and unbiased
Rest assured that all questions in the Template Builder library have been vetted to ensure that every one is compliant and will protect you from any potential breaches.
Turn references into opportunities
People Search is a database containing the details of reference providers who have given express consent to be contacted about future recruitment needs or job opportunities when they submit a reference via Xref. It is a smart and secure tool that allows users to quickly and easily search and filter historic reference provider data and, importantly, meets data protection regulations.

Generate quality leads, compliantly
Let reference providers opt-in to hear from you regarding employment opportunities or their future hiring needs.

Create talent pools
Potential passive candidates are added to your People Search database, enabling you to run dynamic, real-time searches that can be easily segmented and filtered to deliver highly relevant results.

Sync your data with integrations
Easily export candidate data into your chosen ATS or Talent Community platform to be considered for future roles.
Achieve compliance and hire confidently with additional pre-employment checks via Trust Marketplace. As a growing community of global checking vendors, Trust Marketplace is an aggregator for enhanced due diligence.
Checks include

Unrivalled service

Get set up within 24hrs
Starting is easy! From sign up, you and your team will be ready to begin sending reference requests within 24 hours.
Dedicated account manager
A dedicated account manager will be assigned to you to assist with any queries or issues that may arise with your account.
24/7 support, no call centers
Our global Customer Success team are available in your timezone for local support.
We speak your language
As a global platform, we understand the value of language and the need for flexibility when it comes to referencing for different positons all over the world. The good news is, with Xref you can reference in multiple languages with ease.
Integrate Xref with your ATS of choice



.webp)

.webp)
.webp)
.webp)
.webp)
.webp)
.webp)

.webp)


.webp)
More benefits of Xref
Action-oriented insights
Reports are summarised into easy-to-read graphs for confident decision making
Suspicious activity alerts
Maintain peace of mind that Xref will alert you to any suspicious activity
Integrate with your ATS of choice
Integrate Xref with your everyday tools simplified candidate management within a single platform
Highest privacy and security standards
Keep your information safe and secure. Xref is ISO27001 certified and GDPR compliant. All data is stored in your local geography to maintain the highest data management practises
Mobile first experience
A reference collection experience from hire to retire made for any device - desktop and mobile
ASX-listed
Xref is backed by investors, a global team and trusted by the companies you trust
Continued innovation investment
Thank you!
If you have more questions about Xref Enterprise and us as a company, visit our website xref.com

